Job Description

Join us as a full-time Control Room Officer in Dagenham at an established site where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security.

Position: Control Room Officer
Location: Dagenham
Pay Rate: £14.95 per hour
Hours: Full-time - 42 hours a week, 4 on 4 off, days only

To be successful for this role you will require:
- A full UK manual driving licence.
- A valid Door Supervisor or Security Guarding licence and a CCTV licence.
- You must apply with a CV to be considered for this position.

Your Time at Work

During your time as a Control Room Officer:

- The ability to carry out security duties as specified, including patrols, monitoring CCTV, Access Control, and Fire Alarm Activations
- Responsible for incoming calls via the telephone system and putting the caller through to the relevant staff member as and when required.
- Meet and liaise with contractors and site visitors, welcome them and direct them to the appropriate person/area of the company.
- Experience in reception duties, knowledge of site security procedures, and understanding of facilities operations.
- Having the ability to communicate clearly and effectively.
- Knowledge of using email and MS office/ Google drive.
- To be an ambassador for the company
- Providing a high level of customer service
- Working as part of a team
- Report writing and responding to emails
- Monitoring of the CCTV system & Drax Fire system and being able to respond to events as accordingly.
- Key inventory and equipment checks

Join G4S and you can enjoy real career progression with a large international company -as the world's leading provider of security solutions, we offer loads of training and support.
You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Our Perfect Worker

Our perfect worker will have the following:

- Valid SIA license Frontline
- Good knowledge of IT
- Proficient in MS packages
- Fluent English essential
- Must be fully flexible
- 5 years of verifiable work and personal history
- Basic computer skills are necessary
- Good customer service skills
- Excellent written and attention to detail skills are essential

Experience in a similar role is required.

Key Information and Benefits

- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided

Job Ref: 1G4S (G254)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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