Job Description

We are seeking an experienced Credit Controller to join a busy finance team on a six-month fixed-term contract. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and is focused on achieving cash collection targets.

Key Responsibilities

* Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts.

* Build and maintain positive customer relationships to maximise cash collection.

* Record invoice queries accurately and liaise with internal teams to ensure prompt resolution.

* Maintain accurate records of customer interactions and payment commitments.

* Process debit and credit card payments.

* Support cash forecasting by recording payment promises and collection activity.

* Work collaboratively with colleagues to resolve complex accounts and improve collection performance.

* Prioritise workloads to meet financial targets while delivering excellent customer service.

* Assist with ad hoc finance duties as required.

About You

* Minimum of two years' experience in a credit control or accounts receivable role.

* Proven track record of meeting collection targets and reducing aged debt.

* Strong communication and negotiation skills with a professional telephone manner.

* Experience using finance systems to maintain accurate customer records.

* Good working knowledge of Microsoft Excel.

* Highly organised with excellent attention to detail.

* Able to manage multiple priorities and work effectively under pressure.

* A proactive, positive team player with a flexible approach.

Previous experience managing high-value or high-volume accounts, advanced Excel skills, and experience supporting process improvements would be advantageous but are not essential.

If you're an experienced Credit Controller looking for your next opportunity in a supportive and collaborative environment, we'd love to hear from you