Job Description

We're looking for a committed and proactive Project Worker to join our team in Paddington . This role is ideal for someone who thrives in a dynamic environment, enjoys working directly with people, and can confidently lead and coordinate support during shifts.

As a Project Worker, you'll play a key role in ensuring clients receive high‑quality, person‑centred support while also overseeing the smooth running of the project when on duty.

What You'll Be Doing

Leading Shifts - Take responsibility for coordinating the project during your shift, ensuring a safe, supportive, and well‑managed environment.

Client Support - Provide direct support to allocated clients, helping them identify their personal aims and ambitions and develop practical plans to achieve them.

Responding to Emerging Issues - Act quickly and professionally to address incidents, concerns, or changes in client needs, ensuring appropriate follow‑up and reporting.

Multi‑Agency Liaison - Work closely with statutory and voluntary agencies to ensure clients can access the right services at the right time.

Service Navigation - Support clients to identify and engage with relevant external services, advocating on their behalf where needed.

Record Keeping - Maintain accurate, timely records of client interactions, incidents, and support plans.

What You Bring

Experience supporting vulnerable individuals in housing, social care, or community settings.

Confidence in leading shifts and responding to incidents.

Strong communication skills and a calm, solution‑focused approach.

Understanding of safeguarding, risk management, and professional boundaries.

Ability to work independently and as part of a team.

Knowledge of local statutory and voluntary services (desirable but not essential)