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PCD310064
TBD
Fixed Term Contracts
Morden, Greater London, United Kingdom
Public Service/ Government
04-07-2026
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Communications and Campaigns Officer

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Communications and Campaigns Officer
Morden
Full–time
PCD310064

Job description

What We Offer

Please see our why work for us page on our website for more information about a great range of benefits that go beyond salary and offer flexibility to suit you.

Do you love to create content to bring stories to life? Are you passionate about sharing information that improves peoples' lives? Are you comfortable handling complex and urgent media enquiries and briefing senior leaders?

We are looking for a proactive and creative team member to join Merton Council's high-performing external communications function. With a new structure and communications strategy, it's an exciting time to join us! The team is taking forward the council's ambitions and strategic objectives to help Build a Better Merton for everyone.
• Support the council's mission to serve our community with trusted information.
• Create brilliant communications content that raises awareness about the council's priorities and activities across our channels, including videos, images and basic graphic design.
• Create impactful and influential behaviour change campaigns.
• Put together clear and targeted communications plans with measurable objectives and outcomes.
• Work closely with council service teams to deliver effective and creative communications within designated portfolio areas.
• Proactively seek opportunities to work with the media, local stakeholders, community organisation to promote the council's services, policies and objectives.
• Handle urgent media enquiries in a timely way, providing accurate and thorough responses.
• Engage audiences using a full mix of digital communications.
• Work collaboratively with senior leaders, councillors, and stakeholders providing trusted communications advice.
• Support the delivery of consultations within designated portfolio areas.
• Guard the council's reputation and advise in response to brand management, and crisis communications.
• Be an expert adviser on external communications approaches and best practice across the organisation.

This role requires you to work in the office 3 days per week and 2 days from home.

Additional Information
• We pride ourselves on being a diverse, tolerant and welcoming Borough and we aim to create a workforce which reflects the community we serve.
• As an inclusive employer, we welcome applications from all backgrounds and look forward to receiving your application.
• We are proud to be recognised as a Disability Confident employer.

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Sterling House, East Wing, Suit 310E, Langston Road, Loughton, IG10 3TS.

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