Job Description

Role purpose:

To provide 3rd line support within the MES SPEN Project Engineering team with the ability to understand bespoke, detailed customer designs and technical ownership to the businesses high profile accounts through the utilisation of specialist technical expertise. To add value, in terms of technical skills, through the issuing of detailed network solutions as well as technical leadership and implementation support. Commissioning Engineers are responsible for Project Delivery and Integration along with Project services (Design, Build and Deploy).

Key accountabilities and decision ownership:

* To support the development and evolution of customers products, continuously seeking to improve the customer experience through the product lifecycle.

* Documenting, carrying out administrative tasks and commissioning tasks

* Receive implementation plans from Project Engineers for peer review

* Assess network toplogy and circuitry for project planning

* Write and provide configuration scripts for a variety of network devices and vendors

* Support Project Engineers with the provision of configuration scripts for a variety of network devices and Vendors

* Monitor customer network during project network changes and conduct all risk assessments to the network prior and post any scheduled changes.

* Update and build circuitry information into databases

* Work with network components and systems and such as Xtran, SDH, PDH

* Must be familiar with different media such as fibre, copper, leased lines, radio, 4G

Core competencies, knowledge and experience:

* Experience of designing LAN & WAN solutions, preferably gained in a large enterprise environment (in-house or customer/ISP)

* Excellent knowledge of Cisco IOS

* Exceptional Routing and switching knowledge, experience on devices such as 2800, 2900, 3800, 3900, ASR900 series routers and 2520, 4010 switches. Experience of dealing face to face with customers in a high level technical role (i.e. Consultant, Designer, Senior Engineer), including delivering presentations

* To be confident & professional at dealing with difficult customer discussions and presenting to technical/customer audiences and senior management to influence a successful outcome.

* To be able to resolve complex problems in an ingenious manner. Accepting responsibility for the consequences of decisions and developing decision criteria based on factors that affect client and its customers.

* Strong attention to detail

* Ability to manage workload

* Ability to multitask

* telephone support

* record-keeping,

* proficiency in Microsoft Office and Excel, good communication skills.

* Competent in PDH/ SDH concepts

Must have technical / professional qualifications:

* Relevant industry experience in technology field

* CCNA/CCDA one or the other is acceptable

* CCNP/CCDP of benefit but not essential