Job Description

Business Analyst - Insurance, Claims, CRM, Agile

Market Rate (Inside IR35)

Brighton / London - Hybrid (1-2 days per week onsite)

6 months

My client is a high-profile Insurance firm who are urgently looking to hire a Business Analyst with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems.

Key Requirements:

• Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations
• Ability to elicit, document, and manage business requirements and user stories
• Capability to Model as-is / to-be processes using formal Modelling techniques
• Experience of working in an Agile (Scrum) delivery model / set up
• Previous experience of ensuring Non-Functional requirements are understood
• Strong knowledge of Claims (systems and processes)
• Expertise in requirements elicitation, process mapping, and business process improvement
• Experience of working in Agile delivery practices
• Exceptional communication, stakeholder engagement, and influencing skills
• Flexible approach towards hybrid working (1-2 days per week onsite)

Nice to have:

• Hands-on involvement in Policy Administration System transformation projects
• Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar
• Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft

Immediate availability

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