Job Description

Do you want a career where you can make a real difference every day?

We are recruiting a Community Safety Officer to join the team at South Holland District Council which has been made possible through Pride of Place funding.

You role will be to help residents facing difficult situations, work to resolve anti-social behaviour and contribute to building safer, stronger communities across the borough.

This is a challenging but highly rewarding role. You'll investigate reports of anti-social behaviour, engage with residents and businesses, work alongside partner agencies and help find practical solutions to community concerns. The role requires resilience, professionalism and the ability to build positive relationships with people from all backgrounds.

You'll be joining a supportive and experienced team that works collaboratively to solve problems, share knowledge and celebrate successes. We are committed to developing our staff and providing the training, guidance and support needed to help you succeed.

Duties will include:

* Liaising with retailers and security staff within Town Centre.

* Issuing Fixed Penalty Notices where appropriate.

* Working closely with internal teams including CCTV, Anti-Social Behaviour and Environmental Enforcement.

* Produce accurate statements that may be used in court proceedings.

We're looking for someone who:

* Is passionate about helping to create safer communities and improving residents quality of life

* Remains calm, professional and respectful when dealing with challenging situations or difficult conversations.

* Is confident building positive working relationships with residents, businesses, colleagues and partner organisations.

* Is committed to providing an excellent customer experience and treating everyone with dignity and respect.

Flexible rota arrangements apply, including some evening and weekend working will be required.

We welcome applications from candidates with relevant transferable skills and experience. Comprehensive training will be provided, including the SIA Public Space CCTV qualification and BTEC Level 3 Anti-Social Behaviour qualification, helping you develop the knowledge and confidence needed to succeed in the role.

Help us make our community great and apply now!

Further details can be found by contacting Peter Hunn, Safer Communities Manager (Operations) on (phone number removed) for an informal chat about the role