Job Description

Expleo is looking for a CRM Campaign Automation Specialist to join our team and support a leading premium automotive client. This is an exciting opportunity for a customer-focused marketing professional to help deliver strategic, data-driven communications across the full customer lifecycle.

Working within a collaborative and fast-paced environment, you will play a key role in developing and activating personalised, omni-channel campaigns that enhance customer engagement, strengthen loyalty, and support a modern luxury customer experience.

Location: Gaydon, UK

Contract: Fixed-Term Contract (12 Months) - Maternity Cover

Company: ExpleoKey Responsibilities

Support the implementation of the Global Contact Strategy, ensuring alignment with customer experience objectives.

Assist in the delivery of strategic omni-channel communication programmes across the entire customer lifecycle.

Support the rollout of global CRM initiatives and best-practice campaign activation across multiple markets.

Build and maintain strong relationships with key stakeholders across the business.

Analyse campaign performance and provide data-led recommendations for continuous improvement.

Help optimise customer journeys and touchpoints to deliver more personalised customer experiences.

Ensure consistent and relevant communications across multiple customer channels.Essential Skills & Experience

Experience in CRM, customer lifecycle marketing, campaign management, or marketing automation.

Strong understanding of multi-channel campaign planning and activation.

Experience mapping and enhancing customer journeys.

Ability to use customer insights and data to drive engagement strategies.

Excellent stakeholder management and communication skills.

Strong written and verbal communication abilities.

Ability to simplify complex information and present clear recommendations.

Experience delivering personalised customer communications at scale.Desirable Skills

Knowledge of Salesforce Marketing Cloud.

Experience working in Agile environments.

Experience managing agencies or external partners.If you're passionate about CRM, customer journeys, marketing automation, and data-driven communications, we'd love to hear from you. Apply today