Job Description

Spencer Clarke Group are seeking a Housing Income and Corporate Debt Officer for a local authority in Folkestone.

In this role, you will administer Business Rates accounts, maximise council revenue and deliver an efficient, customer-focused service.

Duties:

• Administer Business Rates accounts, including billing, reliefs, exemptions, refunds and account amendments.
• Manage customer enquiries and provide accurate advice in line with current legislation and council procedures.
• Maintain property and account records, liaising with internal teams and external organisations such as the Valuation Office Agency.
• Support the collection and recovery of Business Rates income through effective case management and debt recovery processes.

Qualifications and Experience:

• Recent experience in Business Rates, Revenues or a similar administrative/customer service role.
• Good working knowledge of Business Rates legislation and administration.
• Experience using Microsoft Office and revenue management systems (e.g. NEC/NDR) is desirable.
• Strong organisational, communication and customer service skills with excellent attention to detail.

What's on offer:

Salary: 18ph+

may negotiate higher for exceptional candidates, based on experience

Contract type: 3-6 months minimum

Hours: Monday to Friday, 37 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on (phone number removed).

INDSCGTK