Job Description

BLUEKONG NETWORKS LIMITED

Reading (RG7 5AH)

Summary

Providing daily support to the Bluekong Service Delivery team and managing and maintaining key systems within the organisation.

Annual wage

£16,000 First year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator

Hours

Monday - Friday between 9am and 5pm.

37 hours a week

Duration

21 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties for this role include:

Maintaining and building relationships with the companies' new and existing field engineering teams

Maintaining all project/support based documents/process

Assisting with critical daily deadlines

Working as part of the SDM team on multiple customer engagements

Providing administrative support for BlueKong Networks Annuity contracts

Providing administrative support to Bluekong Networks engineering teams

Working to bring on board new engineers to utilise for customer works

Building strong relationships with both customers, suppliers and delivery leads

Monitoring and being the first port of contact for BlueKong support customers

The Service Delivery Analyst will be:

A bright individual looking to develop their career within a creative environment

Skilled administrator

Comfortable working in a busy environment

Flexible approach

Semi-Skilled IT user, able to pick up on new software and technologies

Where you’ll work

11-13 High Street, Theale, Reading, RG7 5AH

Check your travel to work

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Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INTEC BUSINESS COLLEGES LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

Business Administrator Level 3

End-Point-Assessment

Work Based Training

Monthly Tutor/Assessor Sessions

Requirements

Essential qualifications

* GCSE English (Grade 9-4 (A*-C)) essential

* GCSE Mathematics (Grade 9-4 (A*-C)) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

* Communication skills

* IT skills

* Attention to detail

* Customer care skills

* Willing to learn

About this company

Founded in 2014, BlueKong Networks is a global leader in technical engineering services, providing agile, customer-focused, end-to-end IT and network solutions. As an ISO9001-certified, ISO27001-certified, and Cyber Awareness-certified organisation, we uphold the highest standards in quality management, information security, and cybersecurity best practices.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Future progression will be to progress to Project Coordinator, then either Project Manager or Service Delivery Manager.

Ask a question

The contact for this apprenticeship is:

BLUEKONG NETWORKS LIMITED

Linsay Narborough

(phone number removed)

The reference code for this apprenticeship is VAC(phone number removed)