Job Description

JOB TITLE: Hospitality and Events Porter

LOCATION: Full time office based, Ealing (W5 2HL)

PAY RATE: 16.60 paye (per hour)

START DATE: ASAP

DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover)

Role purpose:

• To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required.
• To provide porterage support to the team to deliver both internal and external events and meetings.

Key accountabilities:

• To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service.
• To clean and set up meeting rooms and halls for events with furniture as instructed and required.
• Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels.
• To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use.
• To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House.
• To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter.
• To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required.
• To ensure deliveries to the back door are organised safely and distributed efficiently.
• To ensure that all cleaning products are safely used at all times and are stored appropriately.
• To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised

Knowledge, skills & experience:

• Ability to work independently and take responsibility for actions as well as being a good team player.
• Ability to communicate to a good standard, both written and spoken, at all levels.
• Experience of manual handling.
• Have a basic knowledge of health and safety requirements relevant to events and building services operations.
• Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required.
• Previous porterage experience.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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