Job Description
Partner Jobs
- 225371395
- £750 - £800/day
- Contracts
- Leeds, West Yorkshire, United Kingdom
- Other
- 14-07-2026
Conversational AI & Voice Architect
Key Skills
Design and implement multimodal customer experiences across messaging, digital and voice channels.
Key Responsibilities
Design customer-facing agents; define voice interaction patterns; manage interruption handling and escalation; implement channel integration patterns; establish conversational standards and governance.
Role Purpose
Conversational AI, Voice AI, Contact Centre AI, Speech Technologies, Vertex AI Speech Services, Dialogflow CX, Prompt Engineering, Customer Experience Design, GCP