Job Description

1. To work as part of team in delivering measurable increase in customer satisfaction levels

2. To achieve cleaning requirements as set out as in local work programme using appropriate equipment and chemicals in accordance with health and safety guidelines.

3. To clean all common parts of a housing estate, in accordance with the local work programme, schedules and frequencies. Methods require, which not exclusively, will include.

* The sweeping and/or washing of all communal staircases. Entrances, foyers/, passages, courtyards. car parks, hard standing areas. Chute chamber rooms and refuse storge rooms.

* The cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, stair balustrades, estate furniture and other such communal fixtures and fittings as may be prescribed.

1. In accordance with the local work programme, schedules, and frequencies and or as required.

* Remove and cleanly dispose of any overspill in refuse container storage rooms.

* Rotate refuse containers to avoid such overspills as required.

* Check refuse chutes and if possible, clear blockages. If not possible to clear, report to the Neighbourhood Caretaking Team Leader or other appropriate officer.

* Empty and Clean litter Bins

* Remove weeds and other plant material, as required from hard standing areas.

* Litter pick all estate shrubs/rose/flower beds.

* Sweep all hard standing communal areas including car parks playgrounds and drying area.

* Remove graffiti from any estate area within agreed timescales: Abusive/offensive/illegal=24 hours. All other graffiti within 5 working days

1. To Liaise with residents, Estate Wardens, and other services in emergency situations

2. To ensure that all estate incidents are recorded, and such information provided to the Neighbourhood Caretaking Team Leader

3. To ensure all task undertaken are carried out in accordance with Health and Safety guidelines.

4. To provide operational support to the newly established estate bulk‑waste collection team, assisting with the removal of bulk items across multiple neighbourhood locations.

5. Yes. All staff will receive a full induction upon arrival. In addition, before any task is carried out, they will be briefed on the associated risks and the measures in place to mitigate them.

6. To ensure that all estate incidents are recorded, and such information provided to the Neighbourhood Caretaking Team Leader

7.

To ensure all task undertaken are carried out in accordance with Health and Safety guidelines