Job Description

Housing Officer (Temporary Contract)

Location: London

Rate: £28-30

Contract: Temporary

Recruitment Partner: Hyperion Partners

Hyperion Partners are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team on a temporary basis.

This is an excellent opportunity for a housing professional who is passionate about delivering outstanding resident services, managing tenancies effectively, and contributing to the creation of safe, sustainable communities.

The Role

As a Housing Officer, you will be responsible for managing a designated patch of properties and delivering a comprehensive housing management service. You will act as the primary point of contact for residents, ensuring tenancy-related matters are handled professionally and efficiently.

Key Responsibilities

* Manage a portfolio of residential tenancies.

* Conduct tenancy sign-ups, reviews, audits, successions, assignments, and mutual exchanges.

* Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches.

* Support residents to sustain their tenancies and access relevant support services.

* Carry out estate inspections and identify opportunities for service improvement.

* Work collaboratively with internal teams, contractors, and external agencies.

* Manage low-level rent arrears and support income recovery initiatives.

* Respond to resident enquiries and complaints in a timely and customer-focused manner.

* Maintain accurate records and case management notes.

About You

* Previous experience working as a Housing Officer or within a housing management environment.

* Strong understanding of housing legislation, tenancy management, and ASB processes.

* Excellent communication and stakeholder management skills.

* Ability to manage a diverse caseload and work independently.

* Strong problem-solving and conflict-resolution abilities.

* Experience using housing management systems and Microsoft Office.

* Full UK driving licence and access to a vehicle is desirable.

Why Apply?

* Opportunity to work with a well-established social housing provider.

* Competitive hourly rate.

* Immediate start available.

* Flexible temporary contract with potential for extension.

* Dedicated support from the specialist Housing team at Hyperion Partners.

If you are an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you