Job Description

Location: Aylesford, Kent (Office Based)Hours: 25 hours per week, Monday to FridaySalary: £12.85 per hour

We are currently recruiting for a friendly and organised Sales Administrator to join a well-established company based in Aylesford. This is a part-time, office-based, temp-to-perm opportunity, offering an immediate start for the right candidate.

If you enjoy providing excellent customer service, have strong administrative skills, and thrive in a busy office environment, we'd love to hear from you.

Your day-to-day responsibilities will include:

• Processing customer orders accurately and efficiently.
• Taking secure customer payments.
• Providing excellent customer service over the phone and via email.
• Recording customer enquiries, interactions and resolutions in line with company procedures.
• Preparing sales quotations, invoices and other sales documentation.
• Supporting the Office Manager with day-to-day administrative duties.
• Liaising with colleagues to ensure orders are processed and fulfilled efficiently.
• Assisting with dispatch and delivery enquiries.
• Providing general administrative support to the sales team and undertaking additional duties when required.

A full induction and structured training programme will be provided, allowing you to learn the role at a comfortable pace. You will be fully supported before taking customer calls independently.

The ideal candidate will have:

• Excellent communication and customer service skills.
• Confidence in taking orders over the phone and responding to customer enquiries.
• Good IT skills and the ability to learn in-house systems quickly.
• A keen interest in learning about the company's products and confidently sharing product knowledge with customers.
• Excellent organisational and time management skills.
• Strong attention to detail.
• The ability to work both independently and as part of a small, supportive team.
• A flexible approach, with a willingness to work occasional additional hours during the busy period (September to December).

• Previous sales administration or office administration experience is desirable.
• Good IT literacy is essential.

• Monday to Friday.
• 25 hours per week (5 hours per day).
• Start and finish times can be agreed, provided you are available to work the core hours of 10:00 am - 2:00 pm.
• Immediate start available.

• Temp-to-perm opportunity.
• 20 days annual leave plus bank holidays (pro rata).
• Additional paid leave during the Christmas closure period.
• Employee Assistance Programme (EAP).
• Free onsite parking.
• Full training and ongoing support.

If you're looking for a varied administration role within a friendly team and would like the opportunity to develop into a permanent position, we'd love to hear from you.