Job Description

Housing Support Worker

Join our dedicated team as a Housing Support Worker in Peterborough. This role offers a unique opportunity to support vulnerable individuals, helping them develop the skills and confidence needed for independent living.

• Location: Peterborough, Cambridgeshire
• Salary: Competitive hourly rates, plus holiday pay
• Job Type: Full-Time / Part-Time, Permanent
• Hours: Flexible shifts, including evenings and weekends

Day-to-day of the role:

• Provide person-centred support to individuals within supported housing services.
• Assist service users in accessing essential services such as benefits, healthcare, education, and employment opportunities.
• Complete and update computer records
• Ensure visitor are signed in/out of the venue
• Help clients develop crucial independent living skills, including budgeting, cooking, and managing tenancy agreements.
• Conduct regular welfare checks and maintain detailed and accurate case records.
• Ensure the promotion of safeguarding, health, safety, and wellbeing at all times.
• Build and maintain positive relationships with external agencies, local authorities, and community organisations.
• Support tenants in sustaining their accommodation and reducing the risk of homelessness.
• Respond effectively to challenging situations and provide crisis intervention when necessary.

Required Skills & Qualifications:

• Experience in support, housing, care.
• Empathetic, caring, and professional approach to work.
• Strong communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Excellent organisational and time-management skills.
• Proficient IT skills and experience in maintaining accurate records.
• Understanding of safeguarding and confidentiality principles.
• Commitment to promoting equality, diversity, and inclusion.

Desirable Qualifications & Experience:

• NVQ Level 2/3 in Health & Social Care, Housing, or a related field.
• Experience supporting vulnerable adults.
• Knowledge of homelessness, tenancy sustainment, mental health, or substance misuse support services.
• Full UK driving licence (preferred but not essential).

Benefits:

• Competitive salary and benefits package.
• Comprehensive training and professional development opportunities.
• Supportive and inclusive working environment.
• Employee assistance programme.
• Opportunities for career progression.
• Generous annual leave entitlement.

How to Apply:

If you are passionate about making a positive difference in people's lives and helping individuals maintain safe and stable accommodation, we would love to hear from you. Click Apply Now today to join our team as a Housing Support Worker in Peterborough and help empower people to achieve independent and fulfilling lives.