Job Description

Job Title: Crisis Care Support Worker

Location: Newport and NP Valley's

Pay: £14.00 to £20.00 per hour (Weekly Pay plus Holiday Pay)

Job Type: Flexible Temporary and Block Bookings

• Top Market Pay: Fulfilling compensation from £14.00 to £20.00 per hour based on experience.
• Referral Vouchers: Secure £300 for every single care professional you recommend to our branch.
• Specialist Agency Backing: Benefit from the training resources, weekly pay, and compliance expertise of a premier national recruiter.
• Total Shift Control: Select the exact day, night, or weekend shifts that fit your personal schedule.
• Premium Supplements: Enhanced hourly pay rates provided for taking on short notice crisis care placements.

When a young person enters a crisis setting, their world has been turned upside down. They do not need a supervisor watching a clock; they require a resilient, compassionate professional to act as a steady anchor.

We are seeking experienced Support Workers and Seniors to join our specialist crisis response teams across Newport. This is about stepping into a high pressure environment, understanding the trauma behind the behaviour, and bringing safety, structure, and warmth back to a young person's day.

This opening is an ideal fit for applicants who have previously worked as a Youth Mentor, Support Worker, Therapeutic Support Worker, Family Support Worker, Residential Childcare Worker, or Key Worker.

• Build Trust: Engage with vulnerable children and young people using creative, trauma informed care methods.
• Provide Safety: Utilise your de escalation skills to handle challenging behaviours, aggression, or self harm with complete composure.
• Be the Advocate: Produce highly accurate daily reports that directly shape long term therapeutic care plans.

• Track Record: At least 6 months of paid UK care experience, ideally inside a children's residential or crisis environment.
• Mindset: A calm, resilient, and non judgemental approach to managing volatile or complex behaviours.
• Licence: A full UK driving licence and vehicle access is highly preferred to support community integration across South Wales.

If you know someone perfect for a role in care, pass on the word. Refer a friend or colleague to Randstad Care, and if they successfully work their qualifying hours, you will receive a £300 Love2Shop voucher as a thank you, even if you are not registered with us yourself.

Ready to be the turning point in a child's story? Submit your CV directly through this job board today to register your interest. Click Apply Today and our fast track recruitment consultants will call you back within 24 hours to progress your application.

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.