Job Description

Red Snapper Recruitment are recruiting for a Business Support and Intelligence Officer on behalf of Torbay Council. This is an exciting opportunity to join the Community Safety Business Unit, supporting operational teams through high-quality intelligence analysis, reporting and business support functions.

Summary of job

• Job Title: Business Support and Intelligence Officer
• Location: Hybrid working - minimum one day per week office based at Tor Hill House, Castle Circus, Torquay
• Hours: Part time - 22.2 hours per week
• Pay Rate: 14.82 per hour PAYE
• Contract: Temporary contract initially for 3 months
• Start Date: Ideally by early July, however the client can wait for the right candidate

Main duties and responsibilities

• Analyse and interpret complex statistical and operational data to support the Community Safety Business Unit
• Compile reports and provide operational insights to assist effective team management and service delivery
• Identify trends and patterns from historical and incoming data to support case management and performance monitoring
• Prepare briefing packages and intelligence reports for officers and managers
• Maintain and update back-office databases and ensure data quality standards are adhered to
• Support Freedom of Information requests, media enquiries and reporting requirements
• Assist with continuous business improvement initiatives and operational planning
• Maintain confidentiality and comply with data protection and information sharing protocols

Person Specification

The successful candidate will demonstrate:

• Excellent attention to detail and a high degree of accuracy
• Strong Microsoft Excel skills and confidence working with data and statistical information
• Ability to analyse, summarise and interpret complex information
• Excellent organisational and communication skills
• Ability to work independently and as part of a small team
• Commitment to maintaining confidentiality and handling sensitive information appropriately
• Experience of data collection, validation and reporting
• Strong IT skills and confidence using Microsoft Office applications

Desirable experience includes:

• Experience working within a multi-agency or public sector environment
• Knowledge of community safety or related services
• Experience using databases and case management systems

Any Specialist requirements (vetting etc.)

• Successful applicants will be subject to vetting checks
• Candidates must comply with data protection and information sharing protocols
• Ability to travel efficiently around the Torbay area may be required

If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

Red Snapper Recruitment is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Group is an equal opportunities employer.