Job Description

Administration Support

Reference: (phone number removed)

Short Term Contract to 28/8/26

Umbrella Rate: £28.54/hr (Inside IR35)

This role requires short-term support during a critical period of change for an exceptional individual to support our Customer Services team with critical day-to-day administration support. We require a proactive, self-motivated individual with a strong work ethic who is comfortable working independently.

What You Will Do:

• Action end-to-end processing for all third-party fines, including Parking Charges and Congestion Charges.
• Create and process invoices and supporting letters for clients, ensuring correct adjustments before issuing.
• Update supporting documents and internal platforms to maintain seamless data continuity across the business.
• Provide administration support for subscription and rental services, using Salesforce processes where required.
• Support rental booking processes from start to finish, keeping workflows moving smoothly.
• Offer wider administration support across Pivotal and THE OUT teams when additional cover is needed.

What You Will Bring:

• Extensive experience in an administrative role where high-volume data input and attention to detail were essential.
• Excellent written and verbal communication skills in English, with a professional and confident approach.
• Strong IT literacy and the ability to learn new systems quickly, including document and workflow platforms.
• Organised working habits with an excellent eye for accuracy, including the ability to prioritise effectively.
• Salesforce experience is ideal, but capability to adapt to systems and processes is the key.

This Admin Support role supports the company s commitment to delivering accurate, dependable customer administration. By managing critical processes, maintaining data continuity, and ensuring timely document preparation, you help keep service levels strong during a period of change. The working style values proactive, self-motivated individuals who can work independently while staying aligned with the wider Customer Services team.

Location:

Based in Islington, London, this role will initial involve hybrid working (2 days per week on site) during onboarding, then will mainly be remote, with bi-weekly visits to site.

Interested?

Ready to make an immediate impact in Customer Services administration? Apply for this administration role today.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.