Salary: PAYE: £19.00 per hourLocation: BelfastJob responsibilities Perform technical work activities either remotely or on-site to meet business and customer requirements.Escalate issues following company processes to ensure customer demands are met.Communicate effectively on issues to prevent escalations.Provide excellent customer service for internal and external customers.Adapt quickly to dynamic team environments.Ensure the department/contract meets SLA performance targets.Maintain and ...
Call Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers.Role Type: Hybrid - minimum 2 days in the officeShift type: Mon-Friday 35 hours per weekWork Location: Belfast. No on-site parking. No subsidised parking. About the roleTo ensure every Cu ...
Job DescriptionThe team is currently recruiting a hybrid Business Analyst/Project Manager to support a 3-year Global Reconciliation Transformation Programme. The role will work in partnership with Operations teams and Technology partners across APAC, EMEA and North and South America. The role requires a good understanding of market products and operational processing as well as project management practices and discipline. Responsibilities:Manages a set of assigned projects, development of plans, ...
Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team!Job Purpose:As a Client Service Intermediate Analyst, you'll play a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our glo ...
Are you a skilled Business Analyst with a passion for data analysis and a knack for translating business requirements into effective IT solutions? We have an exciting opportunity for a Corporate Business Analyst to join a team on a 12-month fixed-term contract in Belfast.Role Overview:As a Corporate Business Analyst, you will play a crucial role in supporting our line of business applications, ensuring they align with our strategic objectives. Your responsibilities will include eliciting user re ...
Belfast, City of Belfast, United Kingdom
£32000 - £38000/annum 3% pension+28 days holiday
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem id ...
2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent SalaryExperis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role.The successful candidate will be responsible for the strategy, design, and implementation of the end-to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Be ...
Belfast, City of Belfast, United Kingdom
£32000 - £38000/annum 3% pension+28 days holiday
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem id ...
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