Essential Duties and Responsibilities * Work as part of the 11x7 Shift system on the IT Service Desk * Receives and handles requests for service, following agreed procedures. * 1st line support: troubleshooting of IT related problems * Promptly allocates calls as appropriate. * Logs incidents and service requests and maintains relevant records: * Identifies and classifies incident types and service interruptions * Records incidents cataloging them by symptom and resolution * Monitoring queues an ...
Storage and Backup EngineerStevenage Contract**A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the Defence Sector require a skilled Storage and Backup Engineer on an ongoing contract basis.Your experienceExperience in Windows and Linux environments. Good knowledge of Enterprise Storage Technologies (NetApp). Good Knowledge of Enterprise Backup Technologies Experience managing phys ...
Senior Soc Analyst On site Stevenage Inside IR35Due to timescale of the project the ideal candidate will hold Active Security Clearance 24/7 Desk 12 hour shifts days 7am-7pm days or 7pm-7am nightsThe CandidateExperience with LogRhythm/ Splunk, Darktrace (Threat Visualizer) and FireEye (EX, NX, HX, CMS) is required.Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S.Knowled ...
We are currently recruiting for an Acting Head of Project Services. This role is responsible for managing the IT portfolio, you will deliver value by supporting and enabling the delivery of products, projects and programmes. You will ensure an effective framework and governance to successfully deliver the outcomes and goals.The Head of Project Services will also own the Enterprise Architecture and Project Delivery process to maximise business value whilst ensuring that the teams have the skills, ...
Storage & Backup EngineerStevenage on site - Monday - Friday Brief Overview of role / project:As a Storage and Backup Engineer you will contribute to this by being responsible for the implementation, support, and maintenance of all existing and future SAN and Backup Systems Infrastructure.To perform day to day Storage & Backup Administration. The role will also provide opportunities to assist with project work as required. We are looking to employ someone with an aptitude for Infrastruct ...
Unix/Linux EngineerStevange - On-Site - Monday-FridayBrief Overview of role / project:Our purpose is to make the world more sustainable by building trust in society through innovation. As a Unix/Linux Engineer you will contribute to this by providing input to the development, maintenance and operational support of specific client infrastructure, systems and associated software.Your role will involve:Monitoring and technical support of client's infrastructure including Incident and request ma ...
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. Our Head Office is located in Letchworth Garden City. The role will be hybrid or remote working but there will be a few occasions when you are required to come into the office. Why should you apply to Willmott Dixon?Our talented IT t ...
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