I am looking for a seasoned individual to come in and help the End User Support function. Some of the responsibilities will be as follows.Review Existing EUC processes with a plan to implement process and behavioural improvement.Review existing Knowledge articles to ensure that they are fit for purpose i.e. are they relevant & up to datePut in place and document a good customer service practise that is measurable.Support and have best in service mindsetHelp drive and understand the Win11 BAU ...
Service Manager6 months Leicester or Hursley - x 5 days onsiteActive SC clearance required Umbrella only Role overview/Essential skills and experienceAs a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with oth ...
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.A very exciting opportunity for a Data Privacy Assistant based in Castle Donnington for a talent ...
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.A very exciting opportunity for a Data Privacy Assistant based in Castle Donnington for a talent ...
SAP FICO Business AnalystBased in Kegworth (J24 of M1) with regular travel to all sites within UKAre you a skilled SAP Business Analyst looking for your next role, with availability for an immediate start? Do you have an operational background in Financial Controlling allowing you to understand the technical nature of the changes required? Are you on the lookout for a new challenge where you can apply your expertise in driving strategic initiatives, leading complex projects, and influencing orga ...
Project Manager (Web Refresh) Fixed Term for an initial 12 monthsI days in office (Lutterworth, Leicestershire) per week.Our client a membership organisation with charity status, is looking for an experienced Project Manager to manage multiple projects aligned to their strategy, in terms of project scope, co-ordination, budget, communications and timeframes. You will work with external stakeholders to ensure successful project delivery.Principal AccountabiltiesTo work with project sponsors and l ...
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