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Role : Customer Journey Manager (Business Analyst)Location: -London, UKType of Job: Contract (6 Months)Mode of work: Hybrid –3 Days on site in a weekRole OverviewThe Customer Journey Manager (CJM) is responsible for owning and optimizing end-to-end customer journeys across products and platforms. The role acts as the voice of the customer within Agile delivery teams, ensuring solutions deliver a seamless and customer-centric experience.Key InteractionsProduct Owners, Engineers, Integrators ...
Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + BenefitsWith lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why…Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands.We are continuing to strengthen our teams and are looking for passionate ...
Customer Liaison OfficerJob Title: Temporary Customer Liaison Officer Location: Leeds / Yorkshire Region - Field Based Contract: Temporary, 6 months Hours: Monday to Friday, 8:00am - 4:30pm Start Date: Immediate start preferred Pay: £14.50 - £18 DOE Mileage: ExpensedWe are currently recruiting for a Temporary Customer Liaison Officer to support a busy social housing refurbishment project across the Yorkshire region.This is a 6-month temporary contract, and we are looking for someone ...
Customer Liaison Officer Job Title: Temporary Customer Liaison Officer Location: Leeds / Yorkshire Region - Field Based Contract: Temporary, 6 months Hours: Monday to Friday, 8:00am - 4:30pm Start Date: Immediate start preferred Pay: 14.50 - 18 DOE Mileage: Expensed We are currently recruiting for a Temporary Customer Liaison Officer to support a busy social housing refurbishment project across the Yorkshire region. This is a 6-month temporary contract, and we are looking for someone who is available to interview and ideally start immediately. T ...
Job Title: Customer Liaison Officer (CLO) Location: Office based in LE3 9TP with regular travel to occupied properties across Leicester Reporting To: Contracts Manager / Project Manager Company Overview We are a building contractor delivering kitchen and bathroom refurbishment works on behalf of Leicester City Council. We are committed to delivering high-quality workmanship while providing an excellent customer experience throughout every project. As many of our projects take place in occupied homes, effective communication with residents is essential to our su ...
Job Title: Customer Liaison Officer (CLO)Location: Office based in LE3 9TP with regular travel to occupied properties across LeicesterReporting To: Contracts Manager / Project ManagerCompany OverviewWe are a building contractor delivering kitchen and bathroom refurbishment works on behalf of Leicester City Council. We are committed to delivering high-quality workmanship while providing an excellent customer experience throughout every project. As many of our projects take place in occupied homes ...
We are currently recruiting for an experienced Customer Liaison Officer to join a leading organisation delivering planned and retrofit refurbishment works in Huddersfield. This is a fantastic opportunity for someone with a background in social housing, tenant liaison, or customer engagement who enjoys building positive relationships with residents and delivering excellent customer service. As a Customer Liaison Officer, you will act as the main point of contact for residents throughout the refur ...
We are currently recruiting for an experienced Customer Liaison Officer to join a leading organisation delivering planned and retrofit refurbishment works in Huddersfield. This is a fantastic opportunity for someone with a background in social housing, tenant liaison, or customer engagement who enjoys building positive relationships with residents and delivering excellent customer service.As a Customer Liaison Officer, you will act as the main point of contact for residents throughout the refurb ...
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Customer Relationship Management Platform Administrator - Remote - Inside IR35 Greater London £510–£540 a day Contractor PCD310152 Job description This is a fantastic opportunity to work as a customer-relationship-management software Administrator for a major government client on a remote contract, inside IR35. The key skills required for this customer-relationship-management software Administrator role are: customer-relationship-management software Admin FlowsCPQ Validation r ...
customer relationship management platform Multi Cloud Administrator PCD300274 Purpose of the job As a customer relationship management platform Multi Cloud Administrator, you will play a critical role in developing, and optimising our customer relationship management platform solutions, with a strong emphasis on customer relationship management platform CRM, Loyalty Management, Service Cloud platforms. This role involves overseeing the administration of our customer relationship management plat ...
Customer Resolution OfficerWaterfront Point, WidnesFull-Time, Fixed Term ContractHere at Halton Housing, we are looking for an experienced Customer Resolution Officer to work across our vibrant organisation.Hours: 37 hours per week (Monday - Friday)Duration: Fixed Term (until January 2027)What You’ll Do: * Support and manage customer complaints, ensuring they are logged, investigated and resolved within agreed timeframes * Gather evidence and work with colleagues to deliver fair, clear out ...
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries in ...
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the roleThis is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with s ...
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the roleThis is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with s ...
Customer Service & Ticketing Agent £18 - £24 an hour PCD300207 Part-time and Contractor The organisation is an upscale and long-established tour operator specialising in complicated itineraries for demanding clients. We are looking for a colleague with superb attention-to-detail, excellent English grammar and vocabulary, and previous experience in travel and tourism, software and the organisation. The role will include caring for clients, making travel bookings and checkin ...
We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. This is initally to cover a period of maternity period unti 2027 but we are confident that for someone who is hard working and reliable, there could be a permanent job available. You will be responsible for acting as the main point of contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and pr ...
Customer Service Administrator Location: Manchester (M3) Pay Rate: £14.51 per hour Hours: 37.5 hours per week, Monday to Friday Working hours: 8.30am-5pm Contract: 3 month temporary contract - Potential permanent opportunityWe are currently recruiting Case Handlers/Administrators to join a well-established financial services and investment company based in Manchester (M3). You will be on the Transportation team. You will be helping customers transfer their investments and portfolios intern ...
Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required. Build positive relationships with residents, customers and internal stakeholders. Provide administrative support to ensure services ...
Customer Service AdministratorLocation: Crawley Hours: Monday to Friday 9am - 5pm Salary: £12.83 per hourDuration: Temp to PermAbout the RoleWe're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey.What you'll be doingSpeak to customers and third parties via phone, email, text, ...
Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: 12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to ga ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent.Start Date: August 2026You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will f ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent.Start Date: August 2026You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will f ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent.Start Date: August 2026You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will f ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent.Start Date: August 2026You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will f ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be ...
Customer Service AdvisorLocation: Leeds Office - LS15 Job Type: Full Time - Monday-Friday 8am-5pmAbout the RoleWe are looking for a friendly and customer-focused Customer Service Advisor to join a growing and supportive team. This is an excellent opportunity for someone who enjoys helping customers, solving problems, and delivering an outstanding customer experience in a fast-paced environment.Key ResponsibilitiesRespond to customer enquiries, complaints, and queries via telephone, email, and li ...
OverviewCustomer Service Assistant- 12 month ContractOur Customer Consultants are the face of Solus,demonstratingour values and work principles,to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our consultantsidentifyopportunities to promote customer satisfaction and help embed a culture on site where everyoneis responsible forthe customer experience and works as a team to meet our customer expectations. Whether that be upd ...
MMP Consultancy are seeking two experienced Customer Service Advisor's to work for a Social Housing Contractor, based in Harlow. As a Customer Service Advisor specialising in damp and mould enquiries, you'll support tenants, log and track repairs, and coordinate inspections to ensure cases are resolved quickly and professionally.Key ResponsibilitiesHandle incoming damp & mould enquiries from tenantsLog repairs, complaints, and updates accuratelyCoordinate inspections with surveyors a ...