Job Description

About the role

Highly organised Project Manager required to lead the end to end delivery of the Local Council Tax Support (LCTS) scheme changes for 2027/28. This is a high profile policy project with a statutory deadline for adoption by March 2027 and involves complex programme planning, public consultation, system changes and intensive stakeholder engagement.

You will be responsible for coordinating all stages of the programme - from early modelling work, consultation design and delivery, Equality Impact Assessment, through to Cabinet decision making, legal sign off and implementation into the annual billing process.

This is an excellent opportunity to shape a flagship policy that has a direct impact on residents, ensuring the scheme is fair, financially sound, and legally robust.

Key responsibilities

• Lead the full LCTS policy change project to the statutory deadline of March 2027.
• Develop and manage detailed project plans covering modelling, consultation, reporting, decision making and system delivery.
• Coordinate inputs from Policy in Practice (PiP), NEC, Digital/ICT, Comms, Legal, Democratic Services and Finance.
• Oversee the commissioning and delivery of scheme modelling and impact assessments.
• Lead preparation for a 12 week public consultation, working with consultation and communications teams to ensure accessibility and compliance with best practice.
• Manage engagement with key stakeholders including GLA, Members, CLT, Cabinet Member, and community groups.
• Ensure high quality reports and supporting analysis are delivered for Cabinet and Full Council at each approval stage.
• Oversee the EQIA process and incorporate findings into final recommendations.
• Coordinate system requirements and implementation with NEC to ensure the new scheme is technically deliverable for annual billing.
• Manage project governance, risk management, documentation and audit trails.

About you

We're looking for someone who can balance strong project discipline with confident stakeholder management. You should bring:

• Proven experience delivering policy, service change or consultation heavy projects in a public sector context.
• Strong understanding of structured project delivery, timelines, risk management and governance.
• Excellent communication skills with the ability to work closely with senior officers, elected Members and external partners.
• Experience managing consultation processes, EQIAs or similar statutory informed engagement activity.
• Ability to coordinate multiple workstreams (modelling, legal, comms, systems) and keep delivery on track.
• Strong analytical skills and the confidence to interpret modelling outputs and translate them into clear options for decision makers.
• Ability to work at pace, with attention to detail, in a politically sensitive environment.

What we offer

• Hybrid working
• The opportunity to lead a high impact project central to improving outcomes for Haringey residents
• Supportive senior leadership and access to expert policy and analytics partners
• Experience working across the full cycle of public consultation, Cabinet decision making, and large scale policy implementation