Job Description

Role - ER Manager 

Location - Coventry - 3-4 days a week in office 

Type - Contract - 12 weeks 

Salary - £350 per day to candidate 

Client notes 

Outsource all their ER to an organisation. 

They need someone to come in and review the process and suggest improvements or adaptations

Need someone with shared service experience, ER experience and third party experience - experience using a third-party organisation for ER 

Project Title: ER Governance & Service Review (12 Weeks)

Project Aim

To stabilise ER delivery, reduce risk, and deliver a decision-ready recommendation on the future ER operating model.

Phases:

Weeks 1–2: Diagnose & Stabilise

Weeks 3–6: Govern & Generate Insight

Weeks 7–10: Design Future Model Options

Weeks 11–12: Decision & Handover

Key Deliverables

- ER governance framework

- ER data dashboard

- Service model options paper

- Final recommendation and handover

Measures of Success

- Consistent ER escalation process in place

- Reduced duplication of supplier advice

- Executive-ready recommendations delivered