Job Description

ReceptionistDepartment: Student ServicesLocation: College House Campus (Openshaw)Position Type: Full Time / Fixed-Term Contract (Maternity Cover)Working Hours: 8:30 AM - 4:30 PMWorking Pattern: Monday to Friday Reports To: Student Admissions ManagerAbout UK Management CollegeUK Management College is a growing higher education provider delivering career focused and industry aligned programmes. We work closely with awarding bodies, academic partners, and professional organisations to ensure our courses are rigorous, inclusive, and aligned with current academic and professional standards.Our campuses provide a welcoming and supportive environment designed to enhance the student experience and ensure smooth day to day operations across all departments.The RoleWe are seeking a professional and organised Receptionist to join our Student Services team. You will act as the first point of contact for students, staff, and visitors, ensuring a welcoming and efficient front of house service.This role is key to maintaining smooth campus operations, supporting administrative processes, and delivering a high standard of customer service in a fast paced educational environment.Key Responsibilities

Deliver a professional and friendly front of house service to students, staff, and visitors

Provide a warm welcome and ensure all enquiries are handled efficiently and courteously

Manage incoming phone calls, emails, and face to face enquiries

Maintain a clean, organised, and professional reception area

Direct students and visitors to appropriate departments and services

Carry out administrative duties including filing, data entry, printing, and record keeping

Assist with scheduling appointments, meetings, and room bookings

Support academic and student services teams during busy operational periods

Monitor reception inbox and telephone lines, ensuring timely responses

Maintain visitor logs and ensure compliance with sign in and safeguarding procedures

Provide support during key periods such as enrolment, induction, exams, and events

Handle confidential and sensitive information with professionalism and discretionAbout YouEssential

Strong customer service and communication skills

Excellent telephone manner and professional email communication

Proven administrative experience in a fast paced environment

Ability to multitask and manage competing priorities effectively

Strong IT skills including Microsoft Office (Word, Excel, Outlook)

High level of attention to detail and accuracy

Ability to handle confidential information with discretion

Ability to work both independently and as part of a team

Flexible and adaptable approach to workDesirable

Previous experience in a receptionist or front of house role

Experience working within an education or student facing environment

Relevant qualifications such as GCSEs or equivalentBenefits

28 days annual leave plus bank holidays

Company pension scheme

Private medical insurance

Supportive and inclusive working environment

Professional development opportunities

Employee discount schemes

Free onsite parking

Onsite canteen facilities

Excellent transport linksHow to ApplyIf you are a customer focused professional with strong organisational skills and a passion for delivering excellent service, we would love to hear from you.Apply now and join UK Management College in supporting an outstanding student experience