Job Description

Systems Governance Administrator

Leeds or Bristol / Hybrid

6 months contract

Day Rate £284 via Umbrella Company

Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful.

The Modern Workplace Platform team is looking for a Systems Governance Administrator to support the Systems & Smart Buildings Lab within the Core Property Systems team. The position is being offered on an initial 6 month contract. You will be working Monday to Friday, 9am to 5pm, hybrid working being office based, at one of the above locations, 2 days a week.

This role focuses on the governance, compliance, and effective management of key "Places" applications used across the organisation. You'll play a vital role in ensuring systems that support Facilities Management, Health & Safety, Asset Management, Sustainability, and Workplace Technology are well controlled, compliant, and meeting business needs.

No two days are the same - you will work across a variety of systems, stakeholders, and suppliers to ensure applications are secure, well-governed, and fit for purpose.

Key Responsibilities

Systems Governance & Access Management

Oversee a portfolio of business applications, ensuring appropriate governance is in place

Manage user access controls - ensuring the right people have access at the right time, and that access is removed when no longer required

Support regular access reviews and ensure compliance with internal policies

Recertification & Compliance

Coordinate periodic application recertification activities

Work with stakeholders to validate user access, roles, and permissions

Provide user/role reports and support stakeholders through the recertification process

Support audit activity, including bi-annual reviews of key applications

Supplier Management

Engage with third-party suppliers to review annual test and assurance reports

Challenge and question suppliers where required to fully understand risks and issues

Ensure remediation plans are agreed and tracked through to completion

Proactively follow up and escalate where suppliers are unresponsive

Risk & Issue Management

Work closely with internal Risk teams to ensure visibility of any control gaps or issues

Support the identification, tracking, and resolution of risks across systems

Contribute to maintaining a strong control environment, including SOx compliance activities where applicable

Stakeholder Engagement

Build strong relationships with internal stakeholders across multiple business areas

Confidently engage with a wide range of contacts, including senior stakeholders and auditors

Act as a point of coordination between business users, suppliers, and risk teams

About You

We are looking for someone who is organised, proactive, and comfortable working in a governance-focused environment.

You will bring:

Experience working with or supporting enterprise systems and governance processes

Experience with ServiceNow or similar platforms

A strong interest in systems management and a desire to build expertise in Places applications

Experience managing stakeholders across a large organisation

Confidence communicating with both internal teams and external suppliers

Strong organisational and planning skills, with the ability to manage multiple priorities

Excellent attention to detail and a structured approach to work

The confidence to follow up, challenge, and escalate where needed

Desirable Experience

Understanding of risk management frameworks

Exposure to SOx compliance or audit activities

Experience supporting access reviews, recertification, or audit processes

Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention