Job Description

Job Title: Business Analyst
Location: London (Hybrid)
Day Rate: 550 - 700 (Experience dependant)
Duration: 12 Months
Working Pattern: Full Time

About Our Client:
Our client is a leading financial services organization with a rich history of delivering innovative financial solutions to corporations, institutions, and affluent individuals globally. With a commitment to excellence and a strong focus on community impact, they foster a collaborative and inclusive work culture.

The Team:
Join the COO Strategic Execution Team, dedicated to driving change projects across the organization. This team focuses on transforming operating models through the implementation of new technologies, process improvements, and organizational redesign across multiple locations.

Role Overview:
As a Business Analyst, you will play a crucial role in supporting the development and implementation of the Operating Model. Your responsibilities will include:

Collaborating on the confirmation and build-out of the Operating Model, utilizing a top-down approach:
- Conducting high-level gap analyses and process overviews.
- Creating summary diagrams and swim lane process flows for high-priority processes.
- Documenting detailed procedural documents for all key business processes.

• Working closely with the Operational Readiness team to ensure a comprehensive understanding of the Operating Model across all locations.
• Conducting business analysis, gathering, and documenting requirements.
• Providing expert consulting and leadership at a high technical level.
• Identifying and escalating risks and issues to the program.
• Building strong relationships with your work stream team, program resources, and clients.
• Developing and implementing strategic programs within functional areas.
• Partnering with Program Management to track and mitigate risks related to the Operating Model.
• Representing the Operating Model in client forums to ensure alignment between business units and clients.

Qualifications:
The ideal candidate will possess the following:

Experience:

• Strong understanding of the financial services industry, including operating models and end-to-end processes.
• Proven experience in complex transformation initiatives across global environments.

Business Analysis and Technical Capability:

• Advanced analytical skills with a structured approach to problem-solving.
• Strong data analysis capabilities to support decision-making and validate outcomes.
• Solid understanding of system architecture and integration concepts.

Stakeholder Engagement and Communication:

• Ability to build and maintain strong relationships across teams and clients.
• Confidence to constructively challenge and influence senior stakeholders.
• Excellent facilitation and communication skills for both technical and non-technical audiences.

Risk, Governance, and Control:

• Ability to identify and manage risks and dependencies with appropriate escalation.
• Awareness of governance frameworks and regulatory considerations.
• Experience in business readiness and risk mitigation planning.

Delivery and Value Focus:

• Results-oriented mindset with a focus on delivering measurable business outcomes.
• Capacity to manage competing priorities while ensuring quality delivery.

Personal Qualities:

• Collaborative, adaptable, and capable of working across global teams.
• Resilient and proactive in identifying issues and proposing solutions.
• Continuous improvement mindset focused on innovation and optimization.
• Professional and credible, with the ability to influence stakeholders at all levels.

Why Join Us?
This is an exciting opportunity to contribute to meaningful transformation initiatives within a respected organization. If you are a results-driven Business Analyst looking to make an impact in the financial services industry, we want to hear from you!

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.