Job Description

Customer Service Coordinator Opportunity Oxford

Opportunity:

Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you.

My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing.

Duties and responsibilities include:

• Processing customer drugs orders.
• Inputting data and updating information with high attention to detail.
• Accurate review of data entry orders.
• Allocating and scheduling work to the correct location.
• Regular communication with internal departments and customers via phone and emails.
• Building internal and external relationships.
• Booking of couriers for product shipping.
• Filing and archiving of information.
• Stock management.

This is a 12 months contract role based in Oxford paying an hourly PAYE rate of £13.40. There is a potential that this role could get extended or go permanent however this is dependent on the individual and business performance.

The hours of work are either 7.00 am 3.00 pm or 8.00 am 4.00 pm shift you can choose but you do need to be flexible to work 10.00 am 6.00 pm as and when required.

Skills:

To apply for the role of Customer Service Coordinator you will have:

• Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration.
• Intermediate level with Microsoft Office programs such as Word, Outlook and Excel.
• Excellent attention to detail.

Skills:

To apply for the role of Customer Service Coordinator you will have:

• Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration.
• Intermediate level with Microsoft Office programs such as Word, Outlook and Excel.
• Excellent attention to detail.

How to Apply:

To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy which can be found on the Quality Start website.

If this sounds like the role for you or a colleague then please do not hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information.

For a list of our current vacancies, please visit the Quality Start website.

If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role.

Quality Start are acting as a specialist recruitment consultancy for this role.