Job Description

Software and Systems Engineer - (phone number removed) - £33.99/hr - Umbrella rate - Gaydon (Hybrid)

This role focuses on the diagnosis and resolution of software and systems issues during the development phase of advanced automotive vehicle platforms. The successful candidate will play a key role in supporting the integration of software delivered from multiple ECUs, which collectively enable full vehicle features and system functionality.

The position involves direct engagement with complex technical issues, supporting data gathering, problem definition, and root cause analysis. A key objective is to determine ownership of issues across engineering teams and support effective resolution through structured investigation and collaboration.

Key Responsibilities

• Lead early-stage diagnosis and triage of software and systems issues
• Determine urgency and priority during initial investigation phases
• Ensure accuracy and quality of Level 1 issue triage data and ticket creation
• Support maintenance and execution of complex testing assets where required
• Analyse technical data to support root cause identification and issue resolution
• Work collaboratively across engineering teams to define ownership and drive resolution
• Ensure issues are clearly understood, prioritised, and tracked through to closure
• Maintain accurate issue registers and tracking systems in line with governance standards

Essential Skills, Knowledge & Experience

• Strong knowledge of issue and defect management processes and tools
• Strong proficiency in root cause analysis and structured problem-solving techniques
• Ability to develop, interpret, and present KPIs, metrics, and dashboards
• Solid understanding of software integration principles and system dependencies
• Excellent communication skills with ability to lead technical discussions
• High attention to detail and strong process discipline
• Ability to identify gaps, risks, and areas requiring support or escalation
• Experience working within structured governance environments (PMO / programme teams)
• Familiarity with Agile and Waterfall delivery methodologies
• Strong ability to maintain accurate issue tracking and reporting systems
• Experience facilitating issue review meetings and driving actions to closure

Education

• Degree qualified or equivalent experience

This is an excellent opportunity to join a leading automotive OEM, contributing to the integration, diagnosis, and resolution of complex software and systems issues within a highly collaborative engineering environment supporting next-generation vehicle development.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.