Job Description

Service Now Delivery Manager
Remote
Outside IR35

Role Summary:
We are seeking a skilled ServiceNow Delivery Manager to oversee the implementation, enhancement, and support of ServiceNow platforms. The ideal candidate will have a strong background in IT service management and a proven track record of leading successful technology projects.

Key Responsibilities:
- Lead the delivery of ServiceNow solutions, ensuring projects are completed on time, within scope, and budget.
- Collaborate with stakeholders to understand business requirements and translate them into technical specifications.
- Manage and mentor a team of ServiceNow developers and administrators.
- Develop project plans, track progress, and report on project status to senior management.
- Ensure compliance with industry standards and best practises in ServiceNow implementations.
- Drive continuous improvement initiatives within the ServiceNow environment.

Qualifications:
- Proven experience as a ServiceNow Delivery Manager or similar role.
- Strong knowledge of ServiceNow modules and IT service management.
- Excellent leadership and communication skills.
- Ability to manage multiple projects and meet deadlines.
- Relevant certifications in ServiceNow and project management (e.g., PMP, ITIL) are desirable.