Job Description

Digital - Delivery Manager

Rate: £506

Clearance Required: BPSS

Duration: 4 months

Location: Telford - 2 days on site

Job Description:

Facilitate and run team ceremonies:

Standups (currently the team self organises this with the support person running, but the DL sometimes helps keep on track)

Demos/workshops (again, team self organises)

Retrospectives

Refinements and planning (usually led by the PO)

Post Mortems/Security Incidents (if required)

Orchestrating the pairing rotas and records

Managing the Support rota (this is set up as recurring Google calendar events)

Monitor team dynamics and facilitate engagement and review of the Team Charter and team processes

Maintaining the DOG (timesheets) tracker for Consultants

Attending the cross-platform standup (Scrum of Scrums), providing updates to stakeholders and feeding back to the team

Triaging Platform Support tickets (as per the Triage Rota)

Communicating out the current state and intent of the team (e.g. drafting the monthly digest, supporting the PO at Platform Priorities)

Onboarding/Off boarding new starters and leavers new team members

Managing the requirements for team members through supplier agencies

Managing access and permissions for the team

Ensuring Apprentices and Permie engineers have a positive learning experience

Line Management and learning plans for HMRC Civil Servant team members (e.g. apprentices and industrial placements

Building and maintaining relationships with suppliers

Coaching on appropriate tools for getting things done

Solving problems, removing blockers and managing dependencies

Running experiments on behalf of the team to support definition of work or process change

Protecting the team from distractions and disturbances

Maintaining team motivation and building team capability to deliver the roadmap

Assisting the PO with:

Writing stories

Communicating with the team's stakeholders

Making judgement calls on priorities

User research and representing the team's customers

Prioritising the backlog

Establishing and maintaining the roadmap and vision for the team's products

Standing in when the PO is unavailable (arranging pre/post-holiday handover)

Attending DL CoP and collaborating with Platform DLs on continuous improvement initiatives

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