Job Description

Housing Sustainment Team Manager

East London Hybrid Working
Rate: £46.87 per hour (Umbrella)
Initial Contract Length: 3-6 Months
Start Date: ASAP
Working Hours: 36 hours per week

Role summary

The successful candidate will manage a team of Housing Sustainment Officers, working proactively to identify and support families at risk of homelessness earlier upstream and intervene before issues reach crisis point. The team will provide tailored advice, assistance, and support to vulnerable residents identified through data analysis or referrals from partner agencies.

This role requires strong partnership working across a range of internal and external organisations to ensure effective service delivery and positive outcomes for residents.

What you will do as a Housing Sustainment Team Manager

Lead and support a newly formed team of Housing Sustainment Officers
Deliver proactive homelessness prevention and housing sustainment initiatives
Develop tailored support plans for residents at increased risk of homelessness
Promote the service to partner agencies and encourage appropriate referrals
Build strong working relationships with internal teams and external stakeholders including DWP, Social Care, GPs, landlords, and VCS organisations

What you will need as a Housing Sustainment Team Manager

Previous experience managing teams within homelessness prevention, housing options, or sustainment services
Strong understanding of homelessness legislation and housing support pathways
Excellent written and verbal communication skills
Ability to build effective relationships with colleagues, customers, landlords, and partner organisations
Experience managing complex cases and delivering resident-focused support services

What's on offer

£46.87 per hour Umbrella
Hybrid working arrangement
Opportunity to shape and lead a newly developed service
Supportive and collaborative working environment

Apply now or contact the team to discuss the Housing Sustainment Team Manager opportunity further.