Job Description

We are looking for a skilled and detail-oriented Workshop Manual Engineer to join our customer on a maternity cover basis. This role plays a critical part in creating and maintaining high-quality Workshop Service Manual (WSM) content within an advanced digital platform.

You will ensure that all technical content puts the technician experience first, delivering clear, accurate, and structured repair procedures that support efficient vehicle servicing and maintenance.

Location: Coventry

Rate: £30.60 per hour

Contract: Fixed term (Maternity Cover until April 2027)

Key Responsibilities

Create and maintain Workshop Service Manual (WSM) content within the system

Develop clear, accurate, and technician-focused repair instructions

Conduct virtual validation of procedures using CAD tools

Carry out physical validation using prototype and production vehicles to ensure:

Accuracy

Feasibility

Repeatability

Identify and communicate serviceability and repair issues, providing well-reasoned solutions

Investigate and resolve technician feedback to continuously improve content quality and usability

Collaborate with a wide range of stakeholders, including:

Engineering teams

Service programme leads

Technical platform leads

Tooling teams

Global market representativesEssential:

Knowledge of whole vehicle systems and understanding of the latest vehicle technologies

Good communication, interpersonal skills

Working experience of CAD 3DX, Vis Mock Up or other CAD tools

Ability to prioritise the technician experience with discussions with JLR stakeholders

Qualified vehicle technicianDesirable:

Understanding of franchised retailer workshops

Automotive serviceability knowledge

UK Driving licence

Knowledge of Microsoft office products (Word, Excel, Project and PowerPoint)Personal profile:

Strong knowledge of automotive repair, diagnostics, and workshop processes (experience in franchised retail workshops highly desirable).

Strong problem‑solving ability and a logical, process‑driven approach.

Clear and persuasive communicator who can influence stakeholders and advocate for technician‑first solutions.

A supportive, coaching‑oriented leader who can guide and upskill WSM authors.

Confident managing workloads, setting priorities, and ensuring content quality