Job Description

We are seeking a Training & Delivery Consultant to support a major defence maritime build programme. This is a highly operational, on the ground role, suited to someone comfortable spending significant time on-site observing day-to-day activity, engaging with frontline teams, and helping embed new ways of working.

The role will focus on understanding the gap between current operational behaviours and the intended future-state design. You will work closely with junior client stakeholders and frontline staff to build trust, understand practical challenges, and support adoption through coaching, communication, and structured feedback.

A key part of the role will be acting as the "eyes and ears" of the wider programme team, feeding back clear insights from the operational environment and ensuring programme decisions remain grounded in what is happening on the ground.

• Spend significant time in an operational/shop-floor environment observing day-to-day activity.
• Understand the gap between current behaviours and desired future ways of working.
• Build trusted relationships with frontline teams and junior client stakeholders.
• Support the adoption of new processes, behaviours, and operating practices.
• Deliver coaching, training, or informal guidance to individuals and small groups.
• Capture structured observations and translate them into clear written summaries.
• Feed insights back into the wider programme team to support delivery decisions.
• Identify where programme design may need to flex based on operational reality.
• Work independently on-site with limited day-to-day supervision.
• Communicate clearly and confidently in peer-level stakeholder interactions.

• Proven experience delivering training, coaching, or behavioural change in an operational environment.
• Strong interpersonal skills and the ability to build credibility quickly with frontline teams.
• Comfortable working in shop-floor, manufacturing, engineering, maritime, defence, or similarly operational settings.
• Structured approach to observation, note-taking, and evidence gathering.
• Ability to synthesise field insights into concise, actionable written feedback.
• Confident working independently on client site.
• Familiarity with change management, adoption, readiness, or business transformation principles.
• Strong communication skills across one-to-one and small-group settings.

This role would suit someone from a training delivery, change adoption, operational improvement, manufacturing transformation, defence delivery, or shop-floor coaching background. Candidates do not need to be deeply technical, but they must be credible in an operational environment and comfortable working closely with frontline teams.