Job Description

ServiceNow Senior Technical Consultant - DV Cleared - Contract

Location: Remote (UK-based with travel to client sites)Day Rate: £600 - £750 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance

We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites.

This is an excellent opportunity for a hands-on technical specialist with 3-5 years of ServiceNow experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements. We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business.

Key Responsibilities

Solution Delivery

• Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams
• Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations
• Produce high-quality technical documentation including design specifications and test plans
• Ensure solutions align with platform best practices and are scalable and upgrade-safe

Technical Leadership

• Lead technical workstreams and coordinate day-to-day delivery activities
• Provide guidance and support to junior consultants
• Participate in design reviews, QA processes, and continuous improvement initiatives
• Identify and manage technical risks and issues

Client Engagement

• Build strong relationships with client stakeholders and technical teams
• Facilitate workshops and translate business requirements into technical solutions
• Communicate progress and technical decisions clearly to a range of audiences
• Support pre-sales activities including solution design and demonstrations

Skills & Experience

• 3-5 years of hands-on ServiceNow implementation experience
• Strong expertise in ITSM (Incident, Problem, Change, Request)
• Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server)
• Proven delivery across the full project lifecycle
• ServiceNow certifications such as CSA and CIS-ITSM
• Excellent communication and stakeholder engagement skills
• Strong problem-solving ability and attention to detail
• Must hold active DV security clearance

Desirable

• Additional ServiceNow certifications
• Experience with AI capabilities within the ServiceNow platform
• Exposure to public sector or defence environments
• Knowledge of ITIL frameworks

This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance to make a real impact. Apply now to take the next step in your consulting career.