Job Description

Hostess

Location: Great Western Hospital, Swindon

Contract: 3 months with strong potential for extension and temp to perm opportunities

Hours: 07.30am to 19.30pm on a 4 days on 4 days off rota

Pay Rate: 12.71 Per Hour

About the Role

We are looking for a dedicated Ward Hostess to deliver high quality, safe and compassionate food and beverage services to patients across hospital wards.

You will support meal ordering, meal service and hydration rounds, ensuring all patients receive the correct nutrition in line with dietary requirements and Trust standards. You will also help maintain a clean and hygienic ward environment for patients, staff and visitors.

Key Responsibilities

Meal Ordering and Dietary Compliance

• Use a digital tablet system to take and submit patient meal orders
• Understand and apply dietary requirements, including allergies, texture modified diets and cultural or religious needs
• Check and follow dietary flags on the system to ensure safe and accurate meal allocation
• Support patients in choosing appropriate meals based on their needs and preferences

Meal and Beverage Service

• Prepare and serve lunch and supper meals in line with ward schedules
• Carry out and record a minimum of five hydration rounds per shift
• Ensure meals are presented well, served at the correct temperature and meet dietary requirements
• Maintain a clean and organised food trolley and pantry area at all times

Hygiene, Safety and Compliance

• Follow all food hygiene and safety procedures, including PPE, cleaning and safe food handling
• Record food temperatures, service times and allergen controls accurately
• Apply HACCP and COSHH principles in all daily tasks
• Report any concerns relating to food safety or hygiene immediately

Communication and Patient Care

• Communicate with patients in a respectful, caring and supportive manner
• Support patients who may be unwell, elderly or have communication difficulties
• Work closely with clinical teams to confirm dietary requirements
• Maintain confidentiality and professionalism at all times

What We Are Looking For

Essential

• Experience in food service or patient catering
• Confident using digital devices such as tablets
• Good understanding of allergens, special diets and food safety
• Strong communication skills and attention to detail
• Ability to prioritise tasks in a busy environment
• Fluent English for safe communication

Desirable

• Experience in a hospital or healthcare setting
• Knowledge of hospital catering systems
• Understanding of texture modified diets
• Additional languages to support a diverse patient group

Why Join Us

• Be part of a caring and supportive team
• Make a real difference to patient wellbeing every day
• Gain valuable experience in a healthcare environment
• Opportunities for development and long term career progression

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Please note: We use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team.

If you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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