Job Description

The ASB Officer will be responsible for managing anti-social behaviour cases, ensuring compliance with legal frameworks, and maintaining positive community relations. This temporary role within the not-for-profit sector requires a proactive and solutions-focused approach to deliver effective outcomes.

Client Details

This role is within a medium-sized not-for-profit organisation that focuses on providing housing services and improving community well-being. The organisation is committed to fostering safe and inclusive environments for its residents.

Description

• Investigate and manage cases of anti-social behaviour in accordance with organisational policies and legal requirements.
• Collaborate with residents, local authorities, and external stakeholders to resolve disputes and promote positive outcomes.
• Maintain accurate case records, ensuring all documentation is up-to-date and complies with data protection regulations.
• Provide advice and guidance to residents on anti-social behaviour concerns and available support services.
• Attend meetings, hearings, and court proceedings as required, representing the organisation professionally at all times.
• Develop and implement preventative strategies to reduce incidents of anti-social behaviour within communities.
• Work closely with the property team to address environmental factors contributing to anti-social behaviour.
• Prepare reports and updates for senior management and other relevant stakeholders.

Profile

A successful ASB Officer should have:

• Experience handling anti-social behaviour cases or similar within the housing or not-for-profit sector.
• Strong knowledge of relevant legislation and legal processes related to anti-social behaviour.
• Excellent communication and interpersonal skills for engaging with residents and external partners.
• Strong organisational and time-management skills to manage multiple cases effectively.
• The ability to work independently and make informed decisions under pressure.

Job Offer

• Competitive hourly rate between 19.00 and 23.00, paid on a temporary basis.
• Opportunity to work in the not-for-profit sector, contributing to meaningful community outcomes.
• Exposure to a supportive and collaborative work environment.
• Potential to gain valuable experience in housing and property management.

If you are an experienced ASB Officer looking to make a difference in this temporary role, we encourage you to apply now.