Job Description

Receptionist

Location: Derby, DE24

Salary: £14 per hour

Job Type: Full-Time, Contract

Our client, a leading facilities management provider, is seeking a professional and customer-focused Receptionist to join their team. This is an excellent opportunity for an organised and personable individual who enjoys working in a fast-paced environment and delivering exceptional front-of-house service.

The Role

As the first point of contact for visitors, clients, and colleagues, you will play a key role in creating a positive and professional impression of the organisation. You will be responsible for ensuring the smooth day-to-day operation of the reception area while providing administrative support to the wider team.

Key Responsibilities

Greeting visitors and contractors in a professional and friendly manner

Managing incoming telephone calls and directing enquiries appropriately

Handling incoming and outgoing mail and deliveries

Maintaining visitor logs and ensuring compliance with site security procedures

Booking meeting rooms and supporting meeting arrangements

Providing administrative support, including data entry, filing, and document management

Coordinating facilities-related requests and escalating issues where required

Maintaining reception and communal areas to a high standard

Supporting the wider facilities management team with ad hoc administrative tasks

About You

The successful candidate will have:

Previous experience in a receptionist, front-of-house, customer service, or administrative role

Excellent communication and interpersonal skills

Strong organisational skills with the ability to prioritise workload effectively

A professional and approachable manner

Good IT skills, including Microsoft Office applications

The ability to work independently and as part of a team

A proactive and flexible approach to work