Job Description

We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options.

The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services.

The Role
- Conducting housing options interviews and housing needs assessments.
- Providing housing advice and homelessness prevention assistance to customers.
- Negotiating with landlords, family members and accommodation providers to prevent homelessness.
- Completing home visits and supporting customers to remain in their existing accommodation where possible.
- Assessing eligibility, homelessness and priority need in accordance with housing legislation.
- Completing enquiries and preparing Section 184 decision letters.
- Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes.
- Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies.
- Supporting customers with access to private rented accommodation, supported housing and other housing options.
- Providing basic budgeting, debt and welfare advice and liaising with partner agencies where required.
- Working closely with Children's Services, Probation, Health Services, Social Services and voluntary sector partners.

Key Requirements
- Previous experience working as a Housing Options Officer, Homeless Prevention Officer or Housing Adviser.
- Experience delivering homelessness prevention and housing advice services.
- Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated housing legislation.
- Experience carrying out housing needs assessments and developing Personalised Housing Plans.
- Experience completing homelessness enquiries and preparing Section 184 decision letters.
- Experience negotiating with landlords and accommodation providers to prevent homelessness.
- Experience managing a homelessness prevention caseload.

What You Need to Do Now
If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your CV.

If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion.

Footnote
If you feel that this Housing Options Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homeless Prevention Officers and Housing Adviser roles across the UK and would be pleased to speak with you confidentially.
Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections.
For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us