Job Description

Front of House Coordinator / Centre Assistant

Salary: £24,785 + pro rata benefits

Fareham, Hampshire | £24,785 per annum | 37.5 hours per week | Monday to Friday, 8:30am – 5:00pm | 6-Month Fixed Term Contract

The Opportunity

Are you an experienced Receptionist, Front of House Coordinator, Customer Service Advisor, Office Administrator, Facilities Coordinator or hospitality professional looking for your next challenge?

We are seeking a professional and customer-focused Front of House Coordinator / Centre Assistant to join a busy and welcoming business centre in Fareham on a 6-month fixed-term contract.

This is a varied role combining front-of-house customer service, office administration, facilities support and client relationship management. As the face of the business centre, you will play an important role in creating a professional and welcoming environment for clients, visitors and contractors while supporting the smooth day-to-day running of the centre.

The Role

Working closely with the Centre Manager, you will be responsible for delivering an exceptional experience for clients and visitors. You will act as the first point of contact for the business centre, welcoming visitors, handling enquiries and building strong working relationships with clients and their teams.

You will support the day-to-day operation of the centre by ensuring offices, meeting rooms and communal areas are maintained to a high standard and remain ready for client use. You will manage incoming post, maintain refreshments and supplies, support client onboarding and departures and assist with centre events and community activities.

The role also involves supporting planned and reactive maintenance, liaising with contractors where required and ensuring Health & Safety procedures are followed at all times.

Alongside the operational aspects of the position, you will maintain accurate client records, update occupancy and operational reports, support business rates administration and assist with general office administration duties.

About You

To succeed in this role, you will have previous experience within customer service, hospitality, retail, reception, office administration or facilities support. You will be an excellent communicator with a professional and confident telephone manner and enjoy building positive relationships with a wide range of people.

You will be highly organised, able to manage multiple priorities and possess excellent attention to detail. Experience using CRM systems, databases and Microsoft Office applications would be beneficial.

We are looking for someone who takes pride in their work, enjoys working as part of a team and is able to use their initiative to solve problems and deliver an outstanding customer experience.

What's on Offer?

This role offers a salary of £24,785 per annum, working 37.5 hours per week, Monday to Friday from 8:30am to 5:00pm. You will join a friendly and supportive team within a modern business centre environment where no two days are the same.

This is an excellent opportunity for someone looking to develop their experience in customer service, office operations, facilities coordination and client relationship management while working within a professional and fast-paced environment.

Apply Now

If you have experience as a Receptionist, Front of House Coordinator, Customer Service Advisor, Office Administrator, Client Services Coordinator, Facilities Coordinator, Hospitality Supervisor or Business Centre Assistant, we would be delighted to hear from you.

Apply today to be considered for this exciting opportunity based in Fareham