Client
Local Authority in Newham
Job Title
Senior Temporary Accommodation Visiting Officer
Pay Rate
220 DAILY UMBRELLA
Hours
36 Hours a week(Mon-Fri)9AM-5PM
Duration
Initial 3 month contract
Location
HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM
Description
Job Purpose
To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements.
Key Responsibilities
- Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities.
- Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements.
- Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues.
- Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance.
- Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required.
- Respond to queries and issues raised during visits, providing advice or escalating where appropriate.
- Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation.
- Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring.
- Work collaboratively with homelessness, procurement, and property management teams to support service delivery.
- Adhere to lone working procedures and follow safeguarding protocols at all times
Person Specification (Summary)
- Experience of working in housing, temporary accommodation, or a similar front-line service.
- Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable).
- Experience of conducting property visits/inspections and working with landlords or managing agents.
- Strong communication and problem-solving skills, with the ability to manage sensitive situations.
- Ability to work independently, manage a caseload, and prioritise workload effectively.
- IT literate with experience of recording accurate case notes and data.
Additional Requirements
- Ability to travel across the borough to carry out visits.
- Willingness to work flexibly, including occasional out-of-hours visits if required.
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