Role Objective
Support the client's Product Rationalisation workstream by analysing and structuring existing insurance products across the European business to create a simplified, system-ready product model for Guidewire PolicyCenter.
The role focuses on product structure analysis, product documentation, and alignment with forms and system configuration requirements.
Key Responsibilities
- Product Inventory Creation
- Identify and catalogue all in-scope European products across classes.
- Gather product documentation including:
- Product definitions
- Coverage structures
- Rating sheets
- Underwriting guidelines
- Policy forms
- Create a structured product inventory register.
- Product Structure Analysis
Analyse existing products to identify:
- Duplicate or overlapping products
- Variations across jurisdictions
- Coverage structure differences
- Optional extensions and endorsements
- Regulatory-driven variations
Support the client in distinguishing true product differences from parameter variations.
- Product Rationalisation Support
Assist the client, Product Owner, and client BAs in:
- Grouping products into product families
- Defining core products and variants
- Identifying opportunities for standardisation
- Reducing unnecessary product proliferation
- Product Documentation & Artefact Development
Develop structured documentation including:
- Product definition templates
- Coverage structure diagrams
- Product comparison matrices
- Product rationalisation analysis packs
- Workshop Support
Support product rationalisation workshops by:
- Preparing analysis materials
- Documenting decisions and action items
- Maintaining rationalisation trackers
- Preparing decision summaries for Product Owner review.
- Alignment with Guidewire Product Model
Work with the Guidewire functional architect to ensure product definitions align with:
- Guidewire product model structures
- Coverage patterns
- Rating structures
- Rules configuration
Key Deliverables
- Product Inventory Register
- Product Rationalisation Analysis
- Product Family Mapping
- Product Definition Templates
- Workshop Decision Logs
Required Experience
- 10+ years experience as a Business Analyst in London Market insurance
- Experience analysing insurance products or product documentation
- Strong analytical and documentation skills
- Experience working with underwriting or product development teams
- Desired Skills
- Exposure to Guidewire implementations
- Specialty insurance product understanding
- Ability to analyse complex product variations
- Strong Excel and data structuring capability
- Workshop support and stakeholder coordination skills
Key Responsibilities
- Facilitate workshops with underwriters, underwriting assistants, operations teams, product owners, and SMEs across London Market specialty lines
- Define end-to-end underwriting and policy administration journeys including:
- Submission intake
- Quote
- Referral
- Bind
- Endorsements / MTAs
- Renewals
- Cancellation
- Reinstatement
- Mid-term servicing
- Broker interactions
- Document production
- Bordereaux / delegated authority touchpoints
- Produce:
- L1/L2/L3 process maps
- User journeys
- Swimlane workflows
- Pain point analysis
- Functional requirements
- Epics/features/user stories
- Required Experience
- 10+ years as a Business Analyst within London Market insurance
- Strong understanding of specialty/commercial insurance operations
- Experience documenting underwriting and policy servicing processes to L2/L3 detail
- Previous involvement in PAS transformations or Guidewire programmes
- Understanding of Lloyd's and company market operating models
Working Model
- 2-3 days per week onsite in London
- Remaining days remote