Job Description

Job Title: Product Owner

Experience level: Consultancy

Charge rate: 760 per day INSIDE

Clearance required: SC Cleared

Location: Remote with some occasional travel to workshops

Key Responsibilities:

• Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery.
• Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service.
• Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations.
• Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners.
• Managing user expectations and coaching them on best product practice
• Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies.
• Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe.
• Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities.
• Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement.

Essential Skills and Experience:

• Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector.
• Experience working with Platform Infrastructure (AWS) components as product propositions and solutions.
• Proven experience managing user stakeholders in a milestone driven environment.
• Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework.
• Ability to influence and coach at all levels.
• Confidence in managing expectations and decision-making on prioritisation.
• Competency with Atlassian Jira and Confluence toolsets.
• Familiarity with addressing complex challenges and business needs through tailored approaches.
• Ability to communicate effectively with technical and non-technical audiences.
• Knowledge of government policies, regulations, and digital standards.
• Ability to work independently as well as part of a team.

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