Job Description

Accounts Assistant (Hybrid - Norwich)

Temporary (3-6 months initially)

Location: Hybrid working - Norwich Hours: 37.5 hours per week (Monday-Friday, 09:00-17:30)Hourly rate: c£13.00-£13.25 (depending on experience)

The Opportunity

Join a fast-paced finance team during an exciting period of change and transformation. This is a great opportunity for an experienced Accounts Assistant to play a key role in maintaining accurate financial records while supporting improvements to systems and processes.

Key Responsibilities

• Process and allocate customer payments, including direct debits, card, and bank transfers
• Issue and manage refunds and credit notes
• Raise invoices across accounts
• Reconcile customer accounts and resolve discrepancies
• Monitor outstanding balances and support credit control activities
• Assist with daily bank reconciliations and month-end tasks
• Respond to payment queries and liaise with internal teams
• Maintain accurate and up-to-date financial data

About You

• Minimum 2 years' experience in an Accounts Assistant or Finance Administration role
• Strong understanding of Accounts Receivable processes
• High attention to detail with excellent numerical accuracy
• Confident using financial systems and Excel
• Organised, able to meet deadlines, and work both independently and as part of a team
• Strong communication skills

Desirable:

• Experience in high-volume environments
• Studying towards AAT or similar qualification