Job Description

Administrator

Location: Shepshed
Hours: Monday Friday, 9:00am 5:00pm
Pay: £12.71 per hour (Temp Period)
Contract: Temp to Perm

The Role

An exciting opportunity has arisen for an Administrator to join a busy Aftermarket Department based in Shepshed. This Adminstrator role combines administration, customer service, and order processing, making it ideal for someone who enjoys working in a fast-paced environment and building relationships with customers.

As an Administrator you will be working as part of a supportive team, you'll be responsible for ensuring customer orders are processed efficiently while providing excellent service over the phone and via email. You'll also have the opportunity to learn about the company's products and services, enabling you to confidently assist customers with their enquiries and requirements.

For the right candidate, this role has the potential to become a permanent position.

Key Responsibilities of the Administrator

• Processing customer orders accurately and efficiently
• Managing and responding to customer enquiries via phone and email
• Monitoring and maintaining the shared inbox
• Providing administrative support to the Aftermarket team
• Assisting customers with product-related queries
• Developing knowledge of the company's products and services to provide effective customer support
• Maintaining accurate records and updating internal systems
• Carrying out general administrative duties as required

About You

• Previous administration and customer service experience would be advantageous
• Confident and professional telephone manner
• Strong communication skills, both written and verbal
• Comfortable working in a busy office environment
• Good attention to detail and organisational skills
• Eager to learn new products and systems
• Positive, proactive attitude with a willingness to support the wider team

What's on Offer

• £12.71 per hour during the temporary period
• Monday to Friday working hours (9am 5pm)
• Opportunity to gain valuable product knowledge and industry experience
• Friendly and supportive team environment
• Potential for a permanent position for the right candidate