Job Description

Job: Temporary Service Advisor

Location: Guildford

Start: Tuesday 16th June to Tuesday 30th June

Hours: Monday to Friday, 8:00am to 5:30pm

Rate: £13 per hour

Overview

We are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy After sales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period.

Role Overview

As a Temporary Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the After sales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process.

Key Responsibilities

Greet customers in a friendly and professional manner and book in vehicles

Explain required work and obtain customer authorisation

Liaise with technicians and provide clear updates to customers

Handle incoming calls and customer enquiries efficiently

Support with invoicing and general administrative tasks

Maintain accurate records using systems such as Kerridge

Ensure the front desk remains welcoming and organisedKey Skills and Experience

Previous customer facing experience is essential, Service Advisor experience desirable

Strong communication and organisational skills

Confident managing both telephone and face to face interactions

Friendly, professional and approachable manner

Ability to work calmly and efficiently in a busy environment

Experience within a car dealership or showroom is beneficial

Previous experience within the motor industry is essential for this role

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website