Job Description

We are currently recruiting for a temporary Neighbourhood Officer to support housing and community services across the Coventry area, with occasional travel to Worcester and Birmingham as required.

This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality neighbourhood management services and building strong community relationships.

Location Primarily based in Coventry, with occasional travel across Worcester and Birmingham.

Contract:

* Temporary assignment

* Approx. 3 months initially

* Flexible hybrid working available

Key Responsibilities of a Neighbourhood Officer:

* Managing a designated neighbourhood patch

* Delivering effective tenancy and estate management services

* Responding to anti-social behaviour and tenancy breaches

* Carrying out estate inspections and property visits

* Supporting residents with tenancy-related queries and issues

* Working collaboratively with internal teams and external agencies

* Ensuring communities are safe, clean, and well maintained

* Handling safeguarding concerns and supporting vulnerable tenants

* Maintaining accurate case records and ensuring compliance with housing policies

Requirements of a Neighbourhood Officer:

* Previous experience within a Neighbourhood Officer, Housing Officer, or Tenancy Management role

* Strong knowledge of housing and tenancy management practices

* Excellent communication and customer service skills

* Ability to manage a varied caseload independently

* Full UK driving licence and access to a vehicle

* Flexible approach to travel and hybrid working

What’s on Offer:

* Flexible hybrid working arrangements

* Opportunity to work within a supportive housing team

* Varied and rewarding community-focused role

* Competitive temporary hourly/day rate depending on experience

If this Neighbourhood Officer role is of interest, please apply or contact (url removed)