Job Description

The Sales Order Processor will play a key role in the Customer Service department, ensuring accurate and timely processing of orders in the fast-paced FMCG industry. This temporary role is based in Thirsk and requires a detail-oriented individual to maintain the highest standards of service.

Client Details

The employer is a well-established organisation in the FMCG industry, recognised for its focus on operational excellence and customer satisfaction. As a medium-sized enterprise, it supports a collaborative and efficient work environment.

Description

• Process customer orders accurately and efficiently using internal systems.
• Communicate effectively with clients to confirm order details and resolve queries.
• Coordinate with internal teams to ensure timely order fulfilment.
• Monitor stock levels and update customers on product availability.
• Maintain accurate records of transactions and customer interactions.
• Support the Customer Service team with administrative tasks as required.
• Identify and escalate issues to the appropriate department when necessary.
• Contribute to maintaining a high standard of customer satisfaction.

Profile

A successful Sales Order Processor should have:

• Strong attention to detail and accuracy in data entry.
• Proficiency in using order processing systems and Microsoft Office Suite.
• SAP knowledge would be advantageous.
• Effective communication and problem-solving skills.
• Ability to work efficiently in a fast-paced FMCG environment.
• Experience in a similar role within customer service or order processing.
• A proactive approach to managing tasks and meeting deadlines.

Please note due to the immediacy of this role we can only accept candidates who can start immediately.

Job Offer

• Immediate start role.
• Free on-site parking.
• Opportunity to gain valuable experience in the FMCG industry.
• Work in a supportive and collaborative environment in Thirsk.
• A chance to develop key skills in customer service and order processing.

If you are detail-oriented and eager to work in the thriving FMCG sector, we encourage you to apply for this Sales Order Processor role today!