Job Description

Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid

We’re recruiting for a Service Desk Analyst for a 3-Month contract role. This position will be vital in supporting our clients Self-Service Password Reset rollout. This position is determined as Inside IR35 PAYE and requires onsite work in either Exeter or St Austell for the first 2 weeks, with flexibility on Hybrid working 1-2 days per week following training.

Key Requirements

Confident following documented processes and procedures to resolve common service desk queries

Strong and verbal communication skills when assisting users with password reset issues

Accurate ticket logging and updating within service management tool following defined standards

Ability to handle volume of user contacts during password policy rollout period

IT troubleshooting knowledge and willingness to learn tools and processes quickly

Willingness to commit to onsite work in either Exeter or St Austell 

If this Service Desk Analyst role sounds like a good fit and you’d like to know more, please apply with your most up‑to‑date CV and I’ll be in touch.

Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid